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Welcome to B A S U Support

We're here to help.

B A S U Warranty

Did you know that all B A S U products come with a free limited warranty? 
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Beware of counterfeit parts
Some counterfeit and third party parts and batteries may not be designed properly and could result in safety issues.

To ensure you receive a genuine B A S U battery during a battery replacement, we recommend visiting a B A S U Store or B A S U Authorized Service Provider. If you need a replacement parts for your B A S U device, we recommend getting an original B A S U sealed and warrantied item.
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We're here to provide tips, tricks, and helpful information when you need it most.
​And if you have a question, we're here to help with that too. 
Follow us on @BASUAmerica
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  • Shop myeAlarm.com
  • 24/7 SOS App
  • Customer Stories
  • Support
    • Contact Us
    • Schedule Support Call
    • Register Warranty
    • Returns & Refunds
    • Replacement
    • Shipping & Delivery
    • Feedback