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Online Orders

Our online store accepts Visa, MasterCard, American Express and Discover credit cards. Only 1 payment method will be accepted per order.
When you place your order, we will place a pending authorization charge on your credit card. The actual charge will process when your package ships to you.

Bulk Orders

To order in bulk for resale purposes, please visit our automated resale bulk order portal here: www.basu.com/store/p12/Resale
Your discounted resale bulk order will ship out within 24 hours of receipt. You may also call (888) 880-BASU. 
​
For Campus, K-12, Non-Profit, or any non-resale bulk orders, please visit our automated non-resale bulk order portal here: www.basu.com/store/p14/Campus
Your discounted non-resale bulk order will ship out within 24 hours of receipt. You may also call (804) 571-BASU.

Where We Ship

​Currently, we ship online purchases to any valid address in the world. Please note any international order is subject to additional duties, custom fees, or brokerage fees. The receiver will be responsible for paying any fees. 

Shipping Options
​

We choose the most cost-effective shipping carrier based on your delivery requirements. The current options for shipping are provided to you in real-time based on carrier availability. 
Shipping costs vary if shipping outside the U.S. and may include additional duties, customs fees or brokerage fees.
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  • eAlarmPRO
  • eAlarmPlus
  • eAlarmJr
  • eAlarmSOS
  • Sale
  • SUPPORT
    • Frequently Asked Questions (FAQs)
    • Contact Us
    • Schedule Support Call
    • Register Warranty
    • Returns & Refunds
    • Replacement
    • Shipping & Delivery
    • Feedback